• We endeavour to fully understand our client's requirements• We help the client fully understand the building process
• We encourage the client to make decisions and agree with project details at an early stage
• We agree who does what and when - roles and responsibilities are important
• We build and maintain trust through a good relationship with both clients and consultants
• We make building contracts simple to understand by all involved
• We ensure our clients understand our quotes fully
• We communicate when you need to communicate
• We enjoy the process and its delivery